Privacy Policy


By using the flatquery.com service you are accepting the Privacy Policy ("Policy") which dictates your use of the FlatQuery (the "Service") provided by Totuus Consulting Ltd.

We take the privacy of your information very seriously. This Policy attests to our use of any and all data collected by FlatQuery through its website flatquery.com and it's application app.flatquery.com (and all other subdomains unless otherwise stated).

Data Definitions

All information submitted to and collected by FlatQuery. Definitions extend to cover those of the General Data Protection Regulation (GDPR, 2018).

Personally Identifiable Information (PII) - Information that relates to an identified or identifiable individual.

Cookies - Text-based files placed into a user’s browser at different points of the website or with certain behaviours.

Website Data

For purposes of the General Data Protection Regulation 2018, FlatQuery is both a "data controller" who owns and processes its own data as well as a "data processor" of customer data.

Unless we are obliged or permitted by law to do so, your Data will not be disclosed to third parties. This includes our affiliates and/or other companies within our group.

We collect PII volunteered by web users when registering for the Service. Both of these instances occur on app.flatquery.com.

We collect session data for all web users via Google Analytics 4, this includes but is not limited to:

  • Channel / Source
  • Session Duration
  • Pages viewed
  • Click and view-based events

This data may be used by us for the following reasons:

  • Improvement of our products / services
  • Improve understanding of users and where they’re coming from
  • Provide custom content for users based on existing activity

Third-party Websites and Services

FlatQuery may employ open-source software and other third-party services in the running of the website. This is in no way an endorsement by FlatQuery towards these systems and does not require us to share any data with them.

Links to Other Websites

There may be links to other websites. This privacy policy does not extend to your use of such websites, therefore FlatQuery takes no responsibility for the running, or safety of these sites.

Security

Data security is of great importance to FlatQuery and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We do our best to protect your personal Data. However, the transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

Cookies

This Website may place and access certain Cookies on your computer. FlatQuery uses Cookies to improve your experience of using the Website. FlatQuery. has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law with particular consideration to GDPR 2018. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling FlatQuery to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Application Data

The use of data within the application is strictly concerned with the running of the Service. Our application saves essential login information for OAuth2 authentication which ensures highly secure account creation and management for each user.

Google Cloud Access & BigQuery Processing

In addition to authenticating with our Application, users are required to authenticate with Google Cloud Services, specifically Google BigQuery in order for our application to access their Google BigQuery accounts, projects and datasets.

FlatQuery's use and transfer of data fully adhere's to the Google API Services User Data Policy, including the Limited Use Requirements.

You can find more information in the Limited Use Requirements section of the OAuth API Verification FAQ.

Under no circumstance does FlatQuery ingest, store or cache any data stored within or processed through a user's Google BigQuery. Any data contained within BigQuery is accessible solely by the account holder through the BigQuery interface and any other third tools they choose to use, not FlatQuery.

FlatQuery does not access any data from BigQuery or any other Google Cloud Service. FlatQuery sends instructions to BigQuery to shape the existing data held within in order to manipulate and move it between new and existing datasets and tables. All ingestion of FlatQuery's SQL queries and actual processing of the user’s data in response to them is handled solely by BigQuery, the service provided by Google Cloud.

Cookies

In addition to Performance and Tracking cookies stated above, we also use authentication cookies which keep users logged in to the Service between web sessions.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

  • If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  • Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  • This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this Privacy Policy

FlatQuery reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law.

Thank you for reading our Privacy Policy, you may contact the team via email at hello@flatquery.com with any questions.